Returns

Returns

1. General Information

We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, you may return your items according to the guidelines below.

2. Return Eligibility

To be eligible for a return, your item must:

- Be unused and in the same condition that you received it

- Be in the original packaging

- Be returned within 14 days of delivery

3. Non-Returnable Items

The following items cannot be returned:

- Gift cards

- Items marked as sale

4. Return Process

To initiate a return:

1. Contact our customer service at hello@cumxbabe.com to request a return authorization.

2. Package your item securely in the original packaging.

3. Include a copy of your receipt or proof of purchase in the package.

4. Ship your return to the address provided by our customer service team.

5. Return Shipping Costs

Customers are responsible for return shipping costs unless the item is defective or incorrect. We recommend using a trackable shipping service or purchasing shipping insurance for items over US$50.

6. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 5-10 business days.

7. Exchanges

If you need to exchange an item for the same item or a different one, please follow the return process above and place a new order for the desired item.

8. Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 7 days of delivery. We will provide instructions on how to return the item and will cover the cost of return shipping.

9. Contact Us

If you have any questions about our return policy, please contact us at hello@cumxbabe.com

 

*We reserve the rights for the final return decision